Privacy Policy for sandia3d.com
1. Introduction
At sandia3d.com (“we”, “us”, or “our”), your privacy is of paramount importance. We are committed to safeguarding your personal data and ensuring that your rights are protected in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information when you visit or interact with our website.
2. Scope of This Policy and Data Controller Responsibilities
This Privacy Policy applies to all users and visitors of the sandia3d.com website, including any associated services or communications. Sandia3D acts as the data controller for any personal data collected through this website. As the data controller, we are responsible for determining the purposes and means by which your personal data are processed.
If you have any questions about the processing of your data or this Policy, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes data about your interactions with our website, such as IP address, browser type, access times, viewed pages, referring URLs, and session details.
b. Account Data
Includes identifying information you provide when creating an account or making a purchase, such as your full name, email address, billing/shipping address, and phone number.
c. Profile Data
Includes data related to your preferences, product interests, order history, and behavioral activities on sandia3d.com.
d. Communication Data
Includes correspondence with our support team or other contact interactions, and any records of communications with us.
e. Technical Data
Includes technical information about the device(s) you use to access our site, including device model, operating systems, system configurations, and mobile network information.
f. Transaction Data
Includes details on payments made, purchased products or services, delivery details, and order confirmation data.
g. Preference Data
Includes your expressed preferences with respect to marketing communications, newsletter subscriptions, and interest categories for product recommendations.
4. Legal Bases for Processing Personal Data
We process personal data under the following lawful bases, as permitted by GDPR and other applicable regulations:
– Contractual Necessity: To fulfill a product or service transaction with you.
– Legal Obligation: To comply with obligations prescribed by law.
– Legitimate Interests: To pursue our legitimate business interests, including marketing, site functionality, and fraud prevention, provided your rights do not override these interests.
– Consent: For specific activities like direct marketing or cookie placement where required by law.
For California residents, as defined under the CCPA, we do not sell your personal information. Certain data uses may be considered “sharing” under CCPA, and we offer you the option to opt-out at any time.
5. Your Rights
Under applicable data protection laws, you may have the following rights:
– Right of Access: You may request a copy of personal data we hold about you.
– Right to Rectification: You can request corrections to incomplete or inaccurate information.
– Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
– Right to Restrict Processing: You have the right to request temporary limitation of processing under specific conditions.
– Right to Data Portability: Where practicable, you may request a copy of your data in a structured, commonly used, machine-readable format.
– Right to Object: You can object to certain processing activities, especially direct marketing.
To exercise your rights, contact us at [email protected]. We may request verification of your identity to process your request efficiently and lawfully.
6. Security Measures
We implement a range of practices to ensure the security and confidentiality of your personal data, including but not limited to:
– Data Encryption: All sensitive data is encrypted both in transit and at rest.
– Access Control: Role-based and need-to-know access is enforced across systems.
– Regular Backups: We maintain encrypted and secure backups to prevent data loss.
– Staff Training: Personnel are trained on data privacy principles and secure handling procedures.
Although we apply state-of-the-art security measures, no transmission or method of storage is 100% secure. We encourage you to use strong passwords and take personal digital precautions.
7. International Data Transfers
Where required, we may transfer your personal data outside of your jurisdiction, including to countries that may not offer the same level of data protection. These transfers are governed by Standard Contractual Clauses approved by relevant authorities or other legally permissible safeguards to ensure an adequate level of protection.
8. Data Retention
We retain your personal data for only as long as necessary to satisfy the purposes for which it was collected, including for legal, regulatory, and legitimate business interests. More specifically:
– Usage and Technical Data: retained no longer than 12 months.
– Account, Profile, and Transaction Data: retained for up to 7 years to comply with legal obligations (e.g., tax and accounting).
– Communication and Preference Data: retained for up to 2 years following your last interaction with us or until you withdraw consent.
When personal data is no longer necessary, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking tools on sandia3d.com to enhance functionality and user experience. Categories of cookies include:
– Essential Cookies: Required for core site functionality and security.
– Functional Cookies: Enable enhanced functionality such as remembering user preferences.
– Analytics Cookies: Help us understand how users interact with the website.
– Performance Cookies: Measure and improve site performance.
You can find a detailed breakdown of cookies used on our Cookie Management page or settings panel.
10. Cookie Management and Compliance
As required under GDPR and CCPA, sandia3d.com provides cookie opt-in/opt-out capabilities on your first site visit and anytime via our Cookie Preferences panel. You have the ability to:
– Accept or decline non-essential cookies.
– Access cookie categories and detailed descriptions.
– Revoke or update your consent at any time.
Browser-level controls may also be used to manage cookie behaviors and delete existing cookies.
11. Protection of Children
sandia3d.com does not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe we may have inadvertently collected such data, please contact us at [email protected]. Upon notice or discovery, we will take immediate steps to delete such information.
12. Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy to reflect changes in legal, regulatory, or business environments. Any updates will be posted on this page, and where appropriate, we may notify you through other official communication channels. Continued use of sandia3d.com after such changes constitutes your acknowledgment and consent to the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data processed through sandia3d.com, please contact us at:
Email: [email protected]
We are committed to responding to your inquiries in a timely and respectful manner.
This Privacy Policy is designed to ensure compliance with the GDPR, CCPA, and other relevant privacy regulations. If you are located within the European Economic Area, California, or other applicable jurisdictions, you are protected under these frameworks, and we honor all relevant rights accordingly.