Privacy Policy for sandia3d.com
We are staunchly committed to protecting and meticulously safeguarding all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and session duration statistics. This information is collected through automated logging systems, cookies and similar technologies, and user interaction tracking and may include time spent on specific pages, features accessed, and navigation patterns. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including website optimization, user experience improvement, security monitoring, and performance analysis, which enables us to enhance site functionality, identify technical issues, and personalize user experience. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account creation date, subscription status, and account preferences. This information is collected through registration forms, account updates, and direct user input and may include billing information, communication preferences, and security settings. The source of this data is direct user submission during account creation and management. We process this information for account authentication, service provision, communication management, and security maintenance, which enables us to provide secure access, personalized services, and account support. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes name, professional title, company affiliation, profile picture, bio information, and professional interests. This information is collected through profile creation forms, profile updates, and linked social media accounts and may include work history, skills, and professional certifications. The source of this data is user-provided information and authorized third-party integrations. We process this information for networking features, personalized content delivery, professional matching, and community engagement, which enables us to facilitate professional connections, deliver relevant content, and enhance user experience. The legal basis for this processing is our legitimate interests in operating and improving our professional networking services.
Your Rights:
Right to Access
You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify the data we process, understand how we use it, and confirm the legal basis for processing. To exercise this right, you can submit a formal access request through our dedicated data privacy portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification
You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update contact information, correct profile details, and modify account preferences. To exercise this right, you can either use our account settings interface or submit a formal correction request through our support system. We will process valid requests within 15 days and may require account verification, supporting documentation, and specific correction details to process your request.
Right to Erasure
You have the right to erasure of your personal data, also known as the right to be forgotten. This includes the ability to request deletion of your account, remove specific data points, and withdraw processing consent. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer directly. We will respond within 30 days and may require password confirmation, written request verification, and specific data identification to process your deletion request.
Right to Restrict Processing
You have the right to restrict the processing of your personal data, which means you can limit how we use your information while retaining it in our systems. This includes the ability to pause marketing communications, limit data sharing, and temporarily suspend account processing. To exercise this right, you can use our privacy preferences center or submit a formal restriction request. We will respond within 14 days and may require account ownership verification, specific restriction parameters, and processing purpose identification.
Right to Data Portability
You have the right to data portability, which means you can request and receive your personal data in a structured, commonly used, and machine-readable format. This includes the ability to transfer your data to another service provider, download your information in standard formats, and maintain copies of your data. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will respond within 30 days and may require two-factor authentication, format specifications, and transfer destination details.Data Processing and Security
We process Service Data which includes user account details, service preferences, usage patterns, and configuration settings. This processing involves automated collection, storage, and analysis, enabling us to provide and optimize our 3D visualization services. For example, in the context of digital modeling, this includes rendering preferences, project configurations, and collaboration settings. The legal basis for this processing is contractual necessity and legitimate interests, specifically to deliver and improve our core services.
We process Technical Data which includes device information, IP addresses, browser type, system logs, and performance metrics. This processing involves automated collection and analysis, enabling us to ensure optimal platform performance and security. For example, this includes monitoring system resources, optimizing rendering speeds, and troubleshooting technical issues. The legal basis for this processing is legitimate interests, specifically maintaining service reliability and security.
We process Communication Data which includes email correspondence, support tickets, feedback submissions, and notification preferences. This processing involves storage, analysis, and response management, enabling us to provide effective customer support and service communications. This includes technical assistance queries, feature requests, and service updates. The legal basis for this processing is contractual necessity and legitimate interests.
We process Transaction Data which includes payment information, subscription details, service usage records, and billing history. This processing involves secure payment processing, subscription management, and financial record-keeping, enabling us to manage our business relationship effectively. The legal basis for this processing is contractual necessity and legal obligations, specifically for financial compliance and service delivery.
We process Preference Data which includes customization settings, saved configurations, workflow preferences, and interface customizations. This processing involves storage and application of user preferences, enabling us to provide a personalized service experience. The legal basis for this processing is legitimate interests and user consent, specifically to enhance user experience.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001, GDPR, and CCPA standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active account plus 2 years for business continuity and legal compliance
Usage Data: Retained for 12 months for service optimization and analysis
Transaction Records: Retained for 7 years to comply with financial regulations
Communication History: Retained for 3 years for support reference and quality improvement
Technical Logs: Retained for 6 months for security and performance monitoring
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for sandia3d.com
Essential cookies serve fundamental functions for core website operations. These cookies process authentication tokens, session identifiers, and security parameters to maintain basic site functionality. Essential cookies enable secure user authentication, protect against unauthorized access, and maintain technical stability during your visit to sandia3d.com. They specifically handle:
– User login status and session management
– Security token validation and fraud prevention
– Technical site operations and stability monitoring
– Basic functionality maintenance
– Cross-site request verification
Functional cookies enhance your browsing experience by remembering your preferences and customizations. These cookies store interface choices, regional settings, and feature preferences to provide a more personalized experience. They enable:
– Custom language selection
– Location-based content delivery
– Interface customization options
– Feature accessibility preferences
– Personalized user settings
Analytics cookies help us understand how visitors interact with sandia3d.com. These cookies collect anonymized data about site usage patterns, including:
– Page view statistics
– User navigation flows
– Feature engagement metrics
– Time spent on pages
– Interaction patterns
Performance cookies optimize website operations by monitoring technical performance. These cookies track system metrics and identify areas for improvement by:
– Measuring page load times
– Detecting technical errors
– Optimizing resource delivery
– Analyzing user experience metrics
– Monitoring system stability
Cookie Management
You maintain full control over cookie preferences through:
– Browser cookie settings
– Site preference center
– Privacy control panel
– Account configuration options
For EU residents, we maintain strict GDPR compliance through:
– Clear consent mechanisms
– Minimal data collection
– Specific purpose limitation
– Defined retention periods
– Transparent processing practices
California residents are entitled to additional rights under CCPA:
– Information access rights
– Personal data deletion
– Sales opt-out options
– Equal service guarantee
– Data collection disclosure
For users under 13, we implement special protections:
– Age verification systems
– Parent/guardian consent requirements
– Restricted data collection
– Enhanced privacy safeguards
– Parental access controls
Policy updates include:
– Systematic review processes
– User update notifications
– Consent renewal requirements
– Change documentation
– Compliance verification
For privacy-related inquiries:
– Contact: [email protected]
– Response Time: Within 48 hours
– Identity verification required for data requests
– Support available for privacy concerns and rights exercise
This policy was created specifically for sandia3d.com and covers all associated services within the digital modeling and visualization industry.